Creating & Editing Products

The full product editor gives you complete control over how your products appear and function in your shop.

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👁️ Product Visibility

Control where your product appears:

• Listed — Visible on your shop for customers to browse
• Unlisted — Hidden from shop but available for manual quotes/orders
• Archived — Hidden and inactive

💡 New products start as Unlisted — remember to change the status to Listed when you’re ready to publish!

When to use Unlisted:

• Products still being configured
• Seasonal items that aren’t currently available
• Custom items you only offer by request
• Products you want to add manually to specific quotes

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📸 Product Images

Upload and organize your product photos:

• Drag the handle at the bottom-center of each image to reorder
• The first image is shown on product cards and featured listings
• Add multiple angles or presentation shots

💡 Tip: High-quality images increase sales — use natural lighting and clean backgrounds.

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💰 Price Types

Choose how your product is priced:

Fixed Price

Set one standard price (e.g. $25.00). Best for items with consistent pricing.

Variable Price

Use "starting at" pricing (e.g. "Starting at $25.00"). Perfect for custom orders where final price depends on customer choices.

⚠️ Important: Only Fixed Price products support direct checkout. Variable-priced products always generate quote requests.

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🛒 Direct Checkout

Enable customers to purchase without requesting a quote first.

Requirements:

• Product must have Fixed Price type
• Toggle Direct Checkout to ON

How It Works:

• If ALL items in a customer’s cart have direct checkout enabled → instant purchase
• If ANY item requires a quote → the ENTIRE cart becomes a quote request

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📦 Product-Level Fulfillment Methods

Override business-wide settings for specific products:

• Enable/disable Pickup, Delivery or Shipping per product
• Useful for items with special handling requirements

⚠️ Note: Product-level options only work if the corresponding business-level fulfillment method is enabled in Business Settings.

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🎨 Variations (Product Customization)

Let customers personalize their orders using variations. Each variation type serves a different purpose:

Single Choice

Customer selects ONE option from a list.
Example: Size (6’’, 8’’, 10’’)

Multiple Choice

Customer selects ANY NUMBER of options.
Example: Add-ons (Sprinkles, Edible Flowers, Gold Leaf)

Written Response

Customer types a custom message or instructions.
Example: "What should the cake say?"

Photo Upload

Customer uploads images (e.g. inspiration photos).
Example: "Upload your design references"

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⚙️ Configuring Variations

1. Click Add A Variation
2. Choose variation type
3. Enter variation label and options (for choice-based types)
4. Toggle Required if customers must complete it
5. Drag the handle (⋮⋮) to reorder variations

Reordering Responses

For Single/Multiple Choice variations:

• Drag the handle (⋮⋮) next to each option to reorder

💡 Tip: Put the most popular choices first to speed up customer selection.

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🗑️ Deleting Products

Product deletion depends on usage history:

Can be deleted:

• Products that have NOT been included in any quote request or order

Cannot be deleted:

• Products that HAVE been included in quotes or orders
• Instead, change their status to Unlisted or Archived

This protects your order history and ensures past quotes/orders remain accurate.

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ℹ️ Tooltips & Help

Most complex fields have an info icon (ⓘ) — hover or tap for guidance on how each setting works.

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🎯 Best Practices

• Use clear, descriptive product names
• Upload at least 2-3 high-quality images
• Add variations to let customers customize their orders
• Enable direct checkout for standard items to streamline sales
• Write detailed descriptions highlighting ingredients, sizing or special features

Your products are the heart of your shop — take the time to present them beautifully! 🧁