Privacy Policy

Last Updated: September 30, 2025

Bakebug values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information across all supported countries.

1. Information We Collect
We collect the following information:
  • Account info (name, email, login credentials) via Google or Facebook authentication.
  • Store details you provide (business name, description, fulfillment options, payment preferences).
  • Customer data provided to Store Owners (e.g., names, order details).
  • Technical data (IP address, browser type, device info, timezone, currency preferences).
2. How We Use Your Information
We use your information to:
  • Provide, maintain, and improve Bakebug services.
  • Enable Store Owners to manage online stores across supported regions.
  • Send transactional/service emails (account updates, order confirmations).
  • Ensure security, prevent fraud, and comply with international legal obligations.
3. Sharing of Information
We do not sell your personal information. Information may be shared with:
  • Service providers assisting with hosting, email, and payments.
  • Authorities if required by law in any jurisdiction.
4. Payments

Payments are processed via Square. Bakebug stores minimal Square account info for seamless payment/refund handling, including:

  • Square merchant & location IDs
  • Access and refresh tokens
  • Token expiry times
  • Location details (name, address, currency, country)
  • Primary location flag

Sensitive card data is never stored by Bakebug. For details, see Square's Privacy Policy.

5. Cookies and Tracking

We only use essential cookies for authentication and security. No tracking or advertising cookies are used.

6. Local Storage & IndexedDB

Local Storage and IndexedDB store cart contents, checkout info, and other session data to improve UX across devices.

7. Data Retention

We retain information as needed for service delivery and legal compliance. Account deletion requests can be sent to support@bakebug.ca.

8. Security

Reasonable safeguards are in place, but no method of internet transmission is 100% secure.

9. Your Rights

Users in Canada, the US, UK, and Ireland have applicable rights for access, corrections, and withdrawing consent. Contact support@bakebug.ca to exercise rights.

10. Children’s Privacy

Bakebug is not intended for children under 13 (or local age of digital consent) and we do not knowingly collect info from minors.

11. International Users

If you access Bakebug outside Canada, your information may be processed in Canada or other countries where we operate.

12. Updates to Policy

Policy updates are posted here. Continued use constitutes acceptance.

13. Contact

Questions? Email: support@bakebug.ca