Pause or close your store
Take a break or close your account permanently.
In Account:
- Account Status → Deactivate Account makes your shop private and keeps your data. Reactivate any time.
- Danger Zone → Close Account schedules your account and data for permanent deletion. You can select Keep My Account before the deletion date.
To stop orders for a few days only, use Calendar → Block Time Off instead.
Review the confirmation and resulting account status before leaving the page. Account closure stops new orders immediately and shows the scheduled deletion date. If you cancel a closure after billing has lapsed, you may need to choose a plan to reactivate the shop.
Check Billing separately for subscription status and renewal details. A Calendar block controls fulfillment availability; it is not a request to cancel your Bakebug plan.
Still need help?
Email support@bakebug.com with your store name and order number (if it's about an order), or ask other bakers in the Bakebug Community.