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Pause or close your store

Take a break or close your account permanently.

In Account:

  • Account Status → Deactivate Account makes your shop private and keeps your data. Reactivate any time.
  • Danger Zone → Close Account schedules your account and data for permanent deletion. You can select Keep My Account before the deletion date.

To stop orders for a few days only, use Calendar → Block Time Off instead.

Review the confirmation and resulting account status before leaving the page. Account closure stops new orders immediately and shows the scheduled deletion date. If you cancel a closure after billing has lapsed, you may need to choose a plan to reactivate the shop.

Check Billing separately for subscription status and renewal details. A Calendar block controls fulfillment availability; it is not a request to cancel your Bakebug plan.

Open Account

Still need help?

Email support@bakebug.com with your store name and order number (if it's about an order), or ask other bakers in the Bakebug Community.