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Square isn't working

What to check when card payments or the Square connection fail.

  • Go to Business → Payment Methods → Square. If it asks you to reconnect, select Update Connection and approve access in Square again.
  • If the Square window doesn't open, allow pop-ups for Bakebug and try again.
  • If you have more than one Square location, make sure the right one is selected.
  • Automatic subscription payments need Square connected with the permissions it asks for.

If it still fails, contact Bakebug Support with the order number and what you saw. Don't include card numbers.

Open Payment Methods

Still need help?

Email support@bakebug.com with your store name and order number (if it's about an order), or ask other bakers in the Bakebug Community.