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Record a cash or manual payment

Mark an order paid when a customer pays cash, e-transfer or another way.

  1. Open the order and scroll to its payments section.
  2. Select Mark as Paid on the payment that was received. For an extra amount, use Record Payment.
  3. Choose the Payment Method and confirm.

Only mark a payment as paid after you've actually received it. If you marked one by mistake, use Clear Payment. To mark several orders at once, select them in Orders and use Mark as Paid.

A customer who wants to pay cash can choose Pay on Pickup/Delivery at checkout if you've turned it on under Business → Payment Methods → Cash/Other.

Recording a manual payment updates Bakebug's records; it does not withdraw money from a bank or payment app. Compare the amount received with the payment schedule, especially when the customer paid a deposit or partial balance.

Clear Payment corrects a recorded payment; it is not a card refund. For money you are returning, use the refund workflow so the refund history reflects it.

Open Orders

Still need help?

Email support@bakebug.com with your store name and order number (if it's about an order), or ask other bakers in the Bakebug Community.