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Send an email to your customers

Send or schedule an email blast to customers who opted in.

  1. Add a Business Mailing Address under Account. Marketing email must include one; a PO box is fine.
  2. Go to Customers and select Blasts, then the Email Blasts tab.
  3. Choose the audience: all opted-in customers, customers with or without orders, a Customer Group, a presale or an event.
  4. Write the Subject and Message. Add a button if you like, then use Preview email.
  5. Select Send Now, or set a date and time and select Schedule Blast. Use Save Draft to keep it unsent.

Blasts go only to customers who opted in to marketing email.

Use Save Draft while preparing the campaign. Review the final audience and preview before confirming a send. A customer group or event/presale audience still filters out customers without the required marketing consent.

After sending or scheduling, inspect the blast's status and View Delivery Log. Use Cancel schedule for a scheduled draft, or the available pause/resume/stop actions for a running blast. Stopping does not recall messages already sent; duplicate an old campaign as a draft when preparing a new message.

Open Blasts

Still need help?

Email support@bakebug.com with your store name and order number (if it's about an order), or ask other bakers in the Bakebug Community.