Set up pickup, delivery and shipping
Choose how customers get their orders.
Create the ways customers can receive orders under Business → Fulfillment Methods. This page manages method details; Calendar manages their weekly schedules and time off.
- Add a Local Pickup, Local Delivery or Shipping option and give it a recognizable Option Name—for example, “Main Street pickup.”
- Enter the details relevant to that type: pickup location/instructions, delivery coverage, or shipping information. Review which details are shown before checkout and which appear on confirmed orders.
- Set the fee, any Waive Fee Above threshold, Minimum order amount (optional) and Tax rate override (optional) as needed.
- Enable the method and save. Open Calendar → Weekly Schedule to choose its days/hours and whether customers select a pickup or delivery time.
- In each physical product's Fulfillment card, enable direct ordering and the methods/options that product can use, then save.
A method must be enabled for the business and permitted for the product to be offered. A cart containing multiple physical products needs a compatible fulfillment method for those items. Delivery restrictions, minimum amounts, available dates and stock can further limit checkout.
For a one-off closure go to Calendar → Block Time Off. For a presale, configure its Fulfillment Windows and check whether each window uses business methods or presale-specific methods.
Still need help?
Email support@bakebug.com with your store name and order number (if it's about an order), or ask other bakers in the Bakebug Community.