Messaging and notifications

A guide to every part of the Messaging page and how it saves and sends.

Edit subjects, messages, variables and buttons, preview changes, or restore defaults.

Edit short text-message bodies, use supported variables, and resolve save errors.

Enable conversations, send replies and attachments, and understand grouped alerts.

Choose reminder offsets and channels for unpaid payment schedules.

Schedule upcoming-order messages relative to generation, rather than delivery.

Enable one-time alerts for supported sold-out products and understand their limits.

Send one recovery reminder to eligible customers who leave checkout unfinished.

Separate message content, send triggers, channel settings and delivery results.